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What's old is new again at the Globe: Paper dumps LA delivery company

The Globe self reports it's ditched the fancy new delivery company with the snazzy circulation software for its previous delivery company, which actually managed to deliver papers.

Now maybe the Globe can work on its app issues.

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Comments

Have packets of Globe Direct and Savings Central continued or stopped these last 4 weeks?... in different communities?

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has started arriving by US mail instead of being delivered in huge bundles to my apartment building lobby.

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and carelessly tossed toward the yard.

Globe Direct 'direct home delivery' was suspended for the winter and given to the PO to deliver.

Guess what? Never got delivered by the postal carrier. Best service ever!

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I read the e paper daily and it used to be accessed via a link on the bostonglobe.com web page. Suddenly that link is gone so I had no way to access e-paper. I called and was directed to the links new location. When I mentioned that it was never there before, their response to me was the opposite and I must just not know how to navigate these new fangled things they call computers.

What do I know, I'm just a customer.

The thing that frustrates me the most about the e-paper, you find an article and then try to find it on bostonglobe.com web page - good luck!

For an organization that prides itself as being smarter than the average person, they really can't seem to deliver the news properly, you know their main objective.

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Their main objective, like nearly all the media these days, is to sell space to advertisers. News reporting - if you can call stories copied from the AP, Twitter, and other sources reporting, is secondary to that mission.

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Has always been to sell space to advertisers. That's how they make money.

Back in the nineteenth century, the whole front pages of newspapers were filled with ads. News started on page 2. If wasn't until the latter half of the century that news snuck on to the front page.

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this business.. how dare it try to make money...

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Difference being that, in the past, the media a) didn't used to be as obnoxious about ad space (like the distressing full page popups on the Herald's web site) and b) actually put some real effort into the news reporting. Now they're more concerned about telling readers things like their sources aren't authorized to speak to them than reporting the actual facts.

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As someone pointed out, there have always been ads on newspapers. In case you haven't noticed, people don't buy newspapers at the rate they used to, so those ads have moved online. I have no idea what you're talking about in terms of papers telling you their sources can't speak, but the Globe still does some decent reporting. The boston taxi story a couple yrs ago was phenomenal, and their recent reporting on the Brian Joyce story was great reporting as well.

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I've never, ever been a Globe paper subscriber -- briefly digital, a few years back. I don't believe any of my immediate neighbors are either (at least I've never seen Globes waiting to be collected on their stoops) yet a Sunday paper mysteriously turned up on my doorstep a couple of weeks back.

I thought their delivery problems were mostly resolved and shrugged it off as possibly some kind of promotional stunt before dropping it directly in the recycle bin. On the plus side, I haven't seen a Globe Direct since sniping at them through a BBB complaint last year. Progress!

Hope they get it ironed back out, although I would not at all blame the new-old distribution company for no longer giving a flying flip about correctly delivering Globes.

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I have absolutely no idea what you're trying to get at with a context-free link to an incomprehensible mashup of "ironic" and irony-free right-wing twitter garbage.

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Is that why I got the Boston Globe this morning instead of the WSJ?

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We subscribe to the Sunday Globe and since the whole delivery debacle began have only received two papers before noon. Two other times we had papers delivered in the afternoon after we'd gone out and gotten one ourselves. All the rest were MIA.

That most recent (second) properly delivered paper came last Sunday and included a tip envelope with the name and address of the person who used to deliver our paper before the "improvements." I figured that they went back to the old company in certain areas that weren't worth the "upgraded service."

Great work, everybody. Give yourselves a hand.

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