At least one MBCR exec rides the rails
Steve Urban, chief transportation officer for MBCR, lives in Attleboro, and commutes on the trains he helps run-- glory be.
He engaged in a little Q and A by e-mail with the Attleboro Sun Chronicle. Not surprisingly, he's a bit of a rail booster. But one wishes he had gone further (or, perhaps, the editors had trimmed less) in some of his answers, such as when he says:
The real question for commuter rail passengers is how quickly they can see improvement in their trips. Things like update automated information signs at stations (which will count down the time before the train arrives), improved ticketing like the Charlie card which could be used to pay for parking as well as rail fare, new equipment locomotives and cars. Customers expect and deserve a superior level of service, which is our mission.
...without saying when those improvements might arrive.
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