West Roxbury is Friendlyless
By adamg on Mon, 01/02/2006 - 6:48pm
It hasn't been a good year for old-time Westie institutions along Centre Street. Slyne's, Yoo Hoo's, Hanley's, the bowling alley, and now Friendly's - all gone. OK, granted, the Real Deal is way superior to Slyne's and the service at Friendly's could charitably be described as "glacial" (to the point where, if we HAD to go to Friendly's, I'd lobby for the one in Dedham), but still, where ya gonna go bowling and get a cone afterwards? Short of driving to Ron's Gourmet Ice Cream and Bowling in Hyde Park, that is.
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Service...
I have experienced and heard so many Friendly's service horror stories. How can a restaurant chain survive with that kind of reputation? As much as I love their fish sandwich, I hate HATE putting up with the horrific service. The one in Acton is especially bad. There are a couple in Leominster, and it's been too long since I've eaten at the downtown one to be able to tell you which has the worst service.
Whoever runs the chain should be fired. There are too many choices out there, and you can't stay in business on the goodwill of a few people. Stupid stupid stupid.
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