ChezNiki posts a copy of a letter to the Boston transportation commissioner:
Early this morning (July 12th 4:20am) when I returned to Boston at South Station, Medallion Number 1107 of Independent Cab refused to take me to my home which near North Station.
When I got in his car, he turned on the meter but refused to drive. He rolled the window down to complain to the other drivers that I was not going far enough to make a good fare. When I asked him again to take me to North Station, he yelled at me and told me to get out of the cab. I had to take another cab AND give directions, because the second driver was "new" and pretended not to know how to get from South Station to North Station.
This is unacceptible. Unfortunately, this is not the first time Ive had trouble, been refused service, or been driven in the wrong direction on purpose to "run the meter up." ...