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Loco for Boloco news: Chain fires worker via Twitter, says it's eyeing Kelly's space in Allston
By adamg on Wed, 12/07/2011 - 1:55pm
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Comments
Well
I'd normally not be one for backing up a business snooping into other's (semi)private net comments off from work; but you'd have to be an dolt that really doesn't understand Boloco and it's huge web 2.0 presence (Facebook, twitter, ect). Let alone posting to them with a @ direction....
Seriously, was she trying to get fired?
Was wondering the same thing
Back in the old days of the interwebs, when I worked for an ISP that shall remain nameless (because There Is A Cabal), a couple of erstwhile coworkers bought themselves summer vacations on unemployment by going on ne.internet.services and flaming the owner of the company as a fat jerk. That he may have been a fat jerk was beside the point, it was a good way to collect.
Edit
Since I can't edit my above.
@BolocoCEO says she wasn't/won't be fired
Seems she didn't @Boloco either, so my dolt comment is out of line. Also means the CEO was out of line, since he was just lurking and searching comments and stumbled on that.
Everyone has bad days and everyone complains about their job once in a while to friends, even Bolocos CEO I'd assume (but don't let Boloco PR catch him saying that - stars and sunshine!)
Maybe this is a learning experience, where he needs to include training on web use, and comments while being an employee, seeing as they do put forth a huge web 2.0 presence. Not to silence anyone, but to remind them that the internet isn't a dinner table unless you set it up to be.
Huh?
Do I understand you to think the CEO was out of line by searching for the term "Boloco" and stumbling onto an employee of his crapping on their job publicly? Tons of companies have saved searches for all sorts of permutations on their company's name in order to both get a pulse of the social zeitgeist and jump out in front of customer service complaints that might go viral on them.
Now, by publicly retorting via his own feed with commentary on their employment status, he's totally unprofessional and in the wrong there. In fact, by doing so, he has basically kickstarted a Streisand Effect on the whole issue now. This should have been resolved offline and in person.
But the lurking is almost mandatory of companies these days if they want to take any kind of proactive or, more importantly, reactive measures to deal with their public relations.
Agree
There's nothing wrong with lurking and data mining SM, but their SM policy should cover both her tweet, and Boloco's response.
Both seem to be at fault here, her for publicly badmouthing the company shes employed at, and Boloco for bringing it up in a public sphere unprofessionally.
If anything it's a cautionary tale. I know what twitter is and how it works, but if I had a dollar for every time someone asked me what it is / does....
Even people who signed up for it. I'd wager good number of people think of it as a sort of SMS group chat service, instead of a highly searchable broadcast medium, which it essentially is.
This worker appears to have been using it as a connection to family and friends, and I honestly wouldn't be surprised if she had no clue that everyone could search and find her tweets with ease. Yes, it's her fault, but there's a lot of that going around as we lose less control over our personal data.
Ignorance is not an excuse.
Ignorance is not an excuse. Twitter has been widely covered and the service has clear instructions on how to protect accounts.
That sounds
Highly illegal, especially if it was done from home.
Not only wrongful termination, but probably running afoul of wiretapping laws and privacy breaches. Sounds like something a fat jerk would do.
Wiretapping?
As far as I can see, this was a publicly available tweet. It shouldn't have gotten her fired, but how does wiretapping come into this?
response
To rsybuchanan's story. He was implying that the ISP CEO directed someone to figure out the real world identities of those posting on a net forum, then fired them.
I weep for the Facebook generation
If you think there is anything private about Twitter, you are badly confused. This isn't something she mentioned in an email (which also offers very questionable levels of privacy), but in a tweet! It is never a good idea to bad-mouth your employer in an easily identifiable way in a public space. Unless you have an ironclad employment contract (which specifically allows such speech) it ain't gonna end well.
Low Class
Extremely low class for a CEO to fire an employee via Twitter, or to even get involved. Equally moronic for the employee to be dissing her job publicly like that. Even if she didn't care anymore and was about to quit, it never looks good to potential new employers if you speak ill of your current or previous job, even if it was in the pits of hell. It's only common sense. Which many Twitterers and Facebookers who air their dirty laundry clearly do not have.
Killing the Messenger?
If this was venting to a friend rather than publically dissing the company, then maybe the CEO would better serve the company by looking into the source of the discontent.
Just because your workers are complaining doesn't make them jerks - sometimes, there is good reason to complain.
But it wasn't "venting to a friend"
This was not a case of someone venting to a friend, it was a case of publishing an opinion.
Wow.
Well, I for one got a hearty laugh out of it. She seriously @ mentioned them and everything!
I didn't take a rocket surgeon...
...to figure out that Kelly's was gonna fail. Let's see, prime real estate in a happening area of the city, no parking, slow service, and they would regularly have upwards of 20 people working at one time.
Every time I would go in there it was clear that they were ridiculously overstaffed. Throwing more people at a problem doesn't usually make it better - just more confused.
Don't get me wrong, I liked the food for the most part, but it just wasn't well-managed. This news is hardly surprising.