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Citizen complaint of the day: Our tacky-ass gas company

Large roadway hole covered by metal plate and traffic cones

An irate citizen files a 311 complaint about how National Grid covered a hole at Alford Street and Maffa Way in Charlestown:

What in the literal f is this? Get National Grid’s tacky ass over here to fix this pit

Neighborhoods: 


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Comments

But not to worry, between NGrid, exploding steam lines, manhole fires and the T, they don't stand a chance.

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Wow, a cool new interface for 311.
But there are still thousands of open 311 reports going back for years. Just on my street alone, there are open reports going back 13 years, including one I filed on 1-31-2012. Just a suggestion; what if we spend time, money, and effort to actually solve and/or clear all old reports rather than design a new interface.
In the case of my report from 2012 (when Menino was the mayor), the issue was solved. But the report is still open and sure looks fancy in the new interface.

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We did get a new director level position at the city hall out of it.

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I'm not really sure what else they expect National Grid to do here...

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I expect National Grid to place road plates to completely cover the hole. They haven't done that. They placed road plates to partially cover the hole. That isn't ok. They left a large open hole in a street. A few road cones don't make that ok.

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But Sullivan Square wasn't thrilling enough already! This takes it to a new level.

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Don't know what they're actually doing here but they re-open the hole most nights to work on it and have been for probably a year (and I frequently smell gas when walking by it).

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Isn't this pretty standard...for Massachusetts streets? I've seen this exact thing, open hole and everything, all over the place (in and outside of the Boston area) for years.

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Would you like to double down again?

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Many years ago I was driving home on Mass Ave and encountered a road plate (like in the photo) that had been pushed forward, partially exposing the hole. I stopped and turned on my turn signal to switch lanes. There was a lot of traffic so I kept waiting and waiting.

The guy behind me was not happy. He kept laying on his horn. Finally I got fed up and just floored it to make it over the hole quickly. (I was in a rental car.)

My car bounced but was otherwise fine. In the rearview mirror I saw Mr. Impatient drive right into the hole and get stuck.

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I had a similar experience on the Mass Pike once.

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Or to be precise, the uncovered hole should not be standard.

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Must have run out of plates, usually plate overlaps hole and edges of plate pinned and hot topped

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It isn't like the workers have piles of hole asphalt in their pockets. The plates were probably done correctly, then whatever work they were doing in the hole dislodged a piece of the asphalt rim. All the workers can do is toss down a few cones until the work trucks can get back to cut out another section and add a new plate.

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Shoddy.

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kinda weird with the 3 cones and the hole. i don think i’ve ever seen that. it’s almost like somewhen left it that way purposely. how long has it been like that? are they coming back today?sometimes those guys in the holes are pretty smart people

(edited)

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The plates covered the hole when the contractor left but all the rain caved in a section of road adjacent to the plate. Some cop or DPW worker put the cones in front of the hole as a temporary "fix".

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Alternate explanation: the rats that live underneath dug a new doorway. It's called "home improvement".

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a toddler wanders away or some kids are playing in the street and accidentally fall down into it

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…. or in a wheelchair as well. Even a driver.
Anyone.

Totally unacceptable. Yet it will be accepted nonetheless.

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Plowing through three street cones because they’re more important than safety

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The only thing typical is your bitter farfetched comment.
Ever see a traffic cone blown away by a strong gust of wind? Or stolen to be someone’s space saver? Or even more likely, run over and displaced by some bonehead motorist on a mobile phone?
I have.
Try to get out more, robeleh. Preferably on a bike.

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Am I the only one that thinks Boston's underground lines and decrepit pipes combined with no human work ethic and skills are a recipe to blow some our neighborhoods up in smithereens? Columbia Gas and Merrimack Valley.

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Am I the only one that thinks Boston's underground lines and decrepit pipes combined with no human work ethic and skills are a recipe to blow some our neighborhoods up in smithereens? Columbia Gas and Merrimack Valley.

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Spacesavers.

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I doubt this is permanent. They are probably still working on it.

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